I was turned on to this place by a group of co-workers that bring in food every first of the month after pay day. I am a sucker for great seafood. So I chipped in one day and got a plate of my own and it was grand. The price was reasonable and the food was delicious. How could this ever go wrong? Never ask questions that you don’t want to know the answer to. I decided to officially review the place so that I could give them my unofficial “Fresh loves this place, so you should too” stamp of approval. Unfortunately, they will not be getting the aforementioned stamp. Here is why:
The food from this place is delicious. I can’t take that away from them at all. The seafood was steamed and seasoned perfectly. The seasoning is all the way through every bite, unlike most seafood restaurants where the seasoning is only on top. For under $15 you can get full and some. The serving sizes are huge and they serve a lot of “fixins” like potatoes, corn, eggs, and sausage with each plate. The side dishes could be a meal all unto themselves. Easily the best seafood I have had in Atlanta.
The service representatives lack service skills. Everyone was very dismissive, almost as if they were angry that the customers were present. The menu is in the form of several posted signs around the restaurant and a giant black board with jumbled writing all over it, which is cool but confusing for a first timer. The restaurant is very busy, so calling for information is almost impossible. The restaurant does accept credit/debit for payment, however it’s not through an established credit/debit machine. When you pay by card they swipe it on a mobile credit plugin for an ipad or iphone. My card was swiped twice because the “ipad had data issues”, once on the ipad and another on an iphone. That alone was enough to make me leery of the entire establishment. I expected a lot more from a business that seems to be well established. I was never offered a receipt to sign either, which I know is required so…yea. The restaurant is definitely not a “Dine-in” type place. There is very limited seating which seems to be present only for waiting for your order.
There were a lot of easily avoidable problems. For instance, I stepped to the counter to order a large Garlic shrimp, an order of crab cakes, conch fritters, and a “Crab pot special”. The representative claimed that they don’t sell large orders of garlic shrimp on Sundays, conch fritters are only served on Thursday and Friday, and that they were out of crab cakes. None of this information was posted anywhere in the restaurant, and they forgot to put the “bowl” of garlic shrimp I ordered in my bag. And speaking of posting information, there wasn’t a Georgia Health Inspection rating posted in the restaurant anywhere visible to the customer, which is very illegal. Furthermore, there isn’t one posted on the Ga Health Inspection website either. Which makes me uncomfortable, especially since I didn’t see anyone wearing gloves, hair nets, and the inside of the restaurant had that dingy, dank look to it. The last inspection I could find for their address happened under a different restaurant name in 2007…super sketchy.
The food is good, but this place just doesn’t sit well with me. I can’t endorse it. It’s too much wrong. Great taste and large portions go a long way in my book, but not long enough for me to ignore everything else. Try at your own risk.
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